Support

Downloads and Tutorials

downloadcloudDownloads and tutorials are available online to our customers.  Please register for access to our downloads portal using the Register tab in the box to the right.  You will receive your login credentials by email which you can then use in the login tab at right to enter the downloads section.

Remote Support Sessions

If you have been instructed by an Inforce Security Corp. technician,
please click here to begin your remote support session.

 

Customer Service Portal

Customer Service PortalRequest service tickets, view real-time job progress and completed work orders by logging into our Customer Service Portal.  You will be provided a login if you are on a service plan with us or have a large project on the go.  Please download our guide here for instructions on how to login and use the portal.

Telephone and eMail Support

phone_iconTechnical support by telephone and email is available to our customers enrolled in a current service plan with Inforce.  If relying on the “complaint method” to address your deficiencies is not desirable to you, our proactive service plan option involves us further in the day to day operational status of your security equipment with real-time status monitoring and scheduled maintenance so that we are aware of any issues requiring attention before they compromise your security. To discuss a monitored proactive service plan, please contact us today.